Flying Prince has two options to provide you with an estimate:
Over the Phone Estimate
If you’re in a hurry to book a house cleaning today, why not book by phone? Give us a call and we will do our best to provide you with the best estimate we can give over the phone without actually seeing your house.
We give estimates over the phone by estimating roughly how long it will take to clean your home, and charging you our hourly fees. If you wish to arrange service by phone without an in-home quote, then we’ll ask you some questions to develop a rough estimate of how long it might take to clean your home, and quote you an estimated fee over the phone.
Most quotes by phone are hourly. However, you can agree to a maximum time limit and you can specify some priorities, if you wish to limit your total fee. So it’s possible to limit any assignment to a maximum limit when booking by phone. In such cases, if the team needs more time than agreed, we won’t proceed without an explicit agreement.
Phone estimates are not the most accurate estimates. If you want a more accurate estimate, then get an in-house estimate.
To book an in-house estimate, just call us or send us an email with your availability for an in-house estimate. Totally no pressure – we just explain the brass tacks of cleaning your house. It normally takes about 30 mins, but if you’re in a hurry, it can be done in 15 mins. You’ll get multiple price quotes, including weekly, bi-weekly, monthly or one time cleaning.
We can give more accurate estimates in such instances because we discuss and agree on the scope of work, assess the current condition of your home, and forecast the future condition of your home as best we can. If you have a fixed quote, we’re never going to charge you more than we’ve quoted, without agreeing to a different price in advance.
You can also ask for add-on prices, like what it would cost to occasionally add on some additional work. Some homeowners exclude the basement from their regular cleaning, but would like it cleaned once in awhile upon request. If we visit your home, we can give you a fixed add on price for doing your basement when you request it.
How to Pay Us
Payment for cleaning services is due in full at the time of service. A valid credit card/debit card must be on file in order to schedule services. If you will be paying by check or cash on a regular basis, and no one is going to be home on the day of your scheduled cleaning service, payment must be left on the counter. If we arrive to clean and there is no payment, we will contact you immediately. If you are not available, we will try to process the credit card number on file. If we are unable to contact you and are unable to charge the credit card on file, we will need to reschedule your appointment and you will be charged a cancellation fee.
Flying Prince gladly accepts payment in the following forms: Cash, Personal Check, and Credit Cards. Please make checks out to Flying Prince. Should a check be returned, a $35.00 Returned Check Fee will be added to your account. Flying Prince does not accept post-dated checks.